For private customers

Your damage. Your proof.

Upload your photos or photograph the damage in the BildProof app. You get photo proof for your insurer.

Your claim
Water damage, bathroom
✓Overview photo
✓Close-up of the damage
✓Cause
✓Time and place recorded
Receiptstill missing
You see what your insurer wants to see.
For any claim

Proof for any damage.

Contents
Buildings
Car
Bikes and e-bikes
Phones and electronics
Luggage
Broken glass
Liability
How it works

Upload photos. Get them checked. Send.

Upload photos

In the browser or straight in the BildProof app.

Get them checked

The photo data is checked. You see what is still missing.

Send

Forward the link to your report to your insurer.

Timestamped

Confirmed by an independent party.

A qualified timestamp (eIDAS) records when the photos existed exactly as they are.

Qualified timestamp
14 Oct 2026, 09:14:07
DGN Deutsches Gesundheitsnetz Service GmbH
Supervised byBundesnetzagentur
LawArt. 41 eIDAS
Checkable

Anyone can check that a photo is real.

Your insurer checks with one link. No app, no account.

✓
RealUnchanged since it was taken
Check a report
Price

€29.99 per claim.

No subscription. Sign in with a code by email.

Also in the BildProof app: Document damage.

Download on the App StoreGet it on Google Play
✓Photos from the app or uploaded
✓The photo data checked
✓A link to the report for your insurer

Frequently asked questions

Will my insurer pay?

That is your insurer's decision. The photo proof shows what was checked, and your insurer can check every photo itself.

Can I use photos I already took?

Yes. Upload the originals if you can. Photos sent through WhatsApp lose when and where they were taken.

Do I need the app?

No. You can create the report in the browser too. In the BildProof app, tap Document damage.

How do I sign in?

With your email address. We send you a code, and your report goes to the same address.

Create your claim report.

In the browser or in the BildProof app. €29.99 per claim.

Create a report