One scan before the guest, one after. What happened in between is no longer up for debate.
BEFORE THE GUEST
AFTER THE GUEST
Every listing documented the same way, with one sealed report per turnover.
Pricing is per stay — the sealed report before check-in and the one after. Choose your monthly allowance; extra stays can be added anytime.
For large operators and property managers: team seats, your branding, the Partner API, one invoice. Priced to your volume.
No demo. No awkward sales call. Just try it.
How to document, report and enforce guest damage, with what AirCover, Booking and Vrbo actually require.
The most common reason is an inability to show the damage was new rather than pre-existing wear. Photos taken after the fact prove the damage exists, not when it appeared. AirCover and the equivalent schemes on Booking.com and Vrbo all ask for verifiable, timestamped documentation; a sealed baseline from before the stay is what closes that gap.
Once per turnover, while the property is empty: about two minutes a room. That one scan closes the record on the guest who just left and becomes the baseline for the one arriving. You can skip turnovers. The trade: damage after a scan from yesterday's checkout is pinned to a single stay, damage after a scan from three months ago isn't.
Three things: complete coverage (the app measures how much of each room's walls, floor and ceiling you actually captured), a cryptographic seal over every photo so any later edit (including AI retouching) is detectable, and an independent EU-qualified timestamp that fixes when the photos existed, not just when a file claims it was created.
Yes. The scan is guided step by step, so whoever is standing in the property can do it without training. Each record carries who captured it and when.
Pro 20 is €29 for 20 stays a month, Pro 40 €49 for 40, Pro 90 €89 for 90. A stay is both together: the sealed report before check-in and the one after, each with unlimited rooms. Extra stays can be added any time and the plan is cancellable any time. The Business plan adds team seats, your branding and the partner API. Your first report is free.
The photos from a changeover are available for 12 months — roughly twenty-six times the 14-day window AirCover gives you to file a damage claim. Your listing's baseline is kept for as long as the listing is subscribed, because it is the comparison point for every stay. If you cancel, your photos stay available for a further 90 days — an open claim isn't lost just because the subscription ended. The sealed record and its eIDAS timestamp stay verifiable for good either way.
